Terms of Service
Last updated: August 1, 2026
1. Introduction
This website, mangsamedia.com (the “Site”), is operated by Mangsa Media (“we,” “us,” or “our”). Mangsa Media provides email marketing services, including audits, strategy, and campaign management, for eCommerce and DTC (Direct to Consumer) brands.
Use of our Site is governed by these Terms & Conditions (“Terms”), as may be updated from time to time. These Terms should be read together with our Privacy Policy. They apply to all visitors, including browsers, prospective clients, and anyone submitting content or inquiries through our Site.
By accessing or using our Site including booking a call, submitting a form, or requesting an audit you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site.
2. Use of Our Website
You agree to use our Site only for lawful purposes and not in any way that infringes the rights of, restricts, or inhibits anyone else’s use of the Site. By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into a binding agreement.
You agree not to use our Site to engage in any activity that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law or regulation. You also agree not to attempt to interfere with the security, availability, or proper functioning of our Site.
When you submit information through our Site for example, when booking a call or requesting an email marketing audit you agree to provide accurate and current details (such as your name, email address, and business information) and to keep this information up to date. You authorize us to use this information to contact you and deliver the requested service, in accordance with our Privacy Policy.
3. General Conditions
We reserve the right to refuse to provide our services to anyone, at any time, for any lawful reason. We may modify, suspend, or discontinue any part of our Site or services at any time without prior notice. We may also introduce additional rules or limitations on the use of our Site. Continued use of our Site after such changes constitutes your acceptance of them.
We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Site or any service offered through it.
4. Our Services
Mangsa Media offers email marketing consulting and management services, which may include (but are not limited to) email audits, campaign strategy, flow setup, copywriting, and design.
– Service availability, scope, timelines, and pricing are agreed upon individually with each client, typically through a separate proposal, agreement, or service order, and are not governed solely by these Terms.
– We reserve the right, at our sole discretion, to decline a project or engagement, including where a request falls outside our current capacity or service scope.
– Any results, figures, or case studies referenced on our Site (for example, revenue or open-rate figures from past client work) reflect specific past engagements and are provided for illustrative purposes only. They are not a guarantee of similar results for any future client, as outcomes depend on factors specific to each business.
– Unless otherwise agreed in writing, all fees for our services are quoted and payable as specified in the relevant service agreement or invoice.
5. Links to Third-Party Websites
Our Site may contain links to third party websites or resources (such as scheduling tools, portfolio platforms, or social media pages) provided for your convenience. We do not review, endorse, or control these third party sites and are not responsible for their content, accuracy, or practices. Accessing any linked site is entirely at your own risk.
6. User Comments, Feedback, and Other Submissions
If you submit any comments, testimonials, feedback, or other content (“Content”) to us for example, through a contact form, email, or review you remain fully responsible for that Content, including its accuracy and legality.
By submitting Content in response to a request from us, you agree that we may use, edit, adapt, or publish it (for example, as a testimonial on our Site), and that we are under no obligation to keep such Content confidential or to compensate you for it.
You agree not to submit any Content that infringes the intellectual property rights of others, or that is unlawful, abusive, or otherwise objectionable. We reserve the right to remove or decline to publish any Content at our discretion.
7. Your Personal Information
Please refer to our [Privacy Policy](https://mangsamedia.com/privacy-policy/) for details on how we collect, use, and protect your personal information.
8. Errors and Omissions
Our Site may occasionally contain typographical errors, inaccuracies, or outdated information (including in relation to service descriptions or case study figures). We reserve the right to correct such errors and to update information on our Site at any time, without prior notice, and we do not commit to maintaining or updating all information except where required by law.
9. Disclaimer and Limitation of Liability
Our Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, availability, or fitness for a particular purpose. We do not warrant that our Site will be uninterrupted, timely, secure, or free of errors or viruses.
Your use of our Site is at your own risk. To the fullest extent permitted by applicable law, Mangsa Media, its founders, and any contractors or collaborators will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of, or inability to use, our Site or its content even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations of liability, in such cases, the limitations above will apply only to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify and hold harmless Mangsa Media and its founders, contractors, and collaborators from any claims, losses, liabilities, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or any Content you submit that infringes the rights of a third party.
11. Entire Agreement
These Terms, together with our Privacy Policy and any service agreement entered into separately with a client, constitute the entire agreement between you and Mangsa Media regarding your use of the Site, and supersede any prior understanding, whether oral or written, relating to that subject matter.
12. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver will only be effective if provided to you in writing.
13. Headings
Section headings in these Terms are included for convenience only and do not affect their interpretation.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court or authority of competent jurisdiction, that provision will be severed, and the remaining provisions will continue in full force and effect.
15. Governing Law
These Terms and any dispute arising from your use of our Site or our services will be governed by the laws of the Republic of Indonesia, without regard to conflict of law principles. Any dispute will be subject to the exclusive jurisdiction of the competent courts of Indonesia.
(Note: this is set based on Mangsa Media currently operating from Indonesia. If you plan to formally register the business in a different jurisdiction, or work primarily with clients under a specific country’s law, this section should be updated accordingly ideally with input from a legal professional.)
16. Questions or Concerns
If you have questions, comments, or concerns about these Terms, please contact us at:
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Email: mangsamedia@gmail.com
Website: [https://mangsamedia.com](https://mangsamedia.com)
By using mangsamedia.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.