Privacy Policy
Last updated: August 1, 2026
Mangsa Media (“we,” “us,” “our,” or “the Company”) operates the website mangsamedia.com (the “Site”) and provides email marketing services for eCommerce and DTC (Direct to Consumer) brands. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information (“Personal Information”) when you visit our Site, book a call, submit a form, or otherwise interact with us.
By using our Site or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.
1. Introduction
We are committed to protecting the privacy and security of the Personal Information under our control. We have designated a responsible individual within our organization who oversees compliance with this Privacy Policy and can be contacted using the details in Section 10 below.
2. Information We Collect
We may collect the following categories of information:
– Contact details: such as your name, email address, phone number, and company name, typically provided when you book a call, submit an audit request, or fill out a contact form.
– Business information: such as your website URL, store platform (e.g., Shopify), current email marketing metrics, and other details you voluntarily share to help us assess or deliver our services.
– Technical data: such as IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and similar tracking technologies when you browse our Site.
– Communication records: records of calls, emails, and messages exchanged between you and our team.
3. Purposes for Collecting Information
We collect, use, and disclose Personal Information for purposes that include:
– Responding to inquiries and scheduling consultation or audit calls.
– Providing, managing, and improving our email marketing services.
– Sending you marketing communications, case studies, or updates you have opted in to receive.
– Analyzing Site traffic and user behavior to improve our content and user experience.
– Complying with legal obligations and protecting our legal rights.
Where the purpose of collection is not otherwise clear from context, we will identify it to you before or at the time of collection.
4. Consent
Your consent is required for us to collect, use, or disclose your Personal Information, except where collection or use without consent is permitted or required by law. Providing your Personal Information is always your choice; however, declining to provide certain information (such as your email address when booking a call) may limit our ability to provide the requested service.
You may withdraw your consent to marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly (see Section 10).
5. Limiting Collection
We only collect the Personal Information necessary to fulfill the purposes described in this Policy. Information may be collected directly from you through our website forms, scheduling tools, email, or phone conversations.
6. Use, Disclosure, and Retention
We do not sell your Personal Information. We may share your information with:
– Service providers, who support our operations (e.g., email service providers, CRM platforms, scheduling tools, hosting providers), bound by confidentiality obligations;
– Legal or regulatory authorities, where required by law or to protect our legal rights.
Personal Information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law, after which it is securely deleted or anonymized.
7. Accuracy
We take reasonable steps to keep your Personal Information accurate, complete, and up to date, to the extent necessary for the purposes for which it is used. You may request corrections at any time (see Section 9).
8. Safeguarding Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your Personal Information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Access and Rights
Depending on your location, you may have the right to:
– Request access to the Personal Information we hold about you.
– Request correction of inaccurate or incomplete information.
– Request deletion of your Personal Information, subject to legal or contractual retention requirements.
– Withdraw consent to marketing communications at any time.
– Object to or restrict certain processing of your Personal Information.
In certain circumstances permitted by law, we may not be able to disclose or amend certain information for example, where doing so would reveal information about another individual, or where legal, security, or proprietary restrictions apply. To exercise any of these rights, please contact us using the details in Section 10.
If you are located in the European Economic Area (EEA) or United Kingdom, you may also have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale or sharing of your personal information, which we do not engage in.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Email: mangsamedia@gmail.com
Website: https://mangsamedia.com
11. Cookies and Tracking Technologies
A cookie is a small file stored on your device when you visit our Site. We use cookies and similar technologies to:
– Ensure our website functions properly.
– Understand how visitors use our Site and improve the user experience.
– Support marketing and retargeting efforts, including identifying return visitors.
Most browsers accept cookies automatically, but you can adjust your browser settings to block or notify you about cookies. Disabling cookies may affect the functionality of our Site.
When you visit or interact with our Site, cookies and similar technologies may be used by our marketing or analytics partners to associate your activity with other information they may hold about you, including through your email address. We or service providers acting on our behalf may use this information to send you relevant communications.
– If you are located in the EEA or UK and wish to exercise your data protection rights, you may contact us directly using the details in Section 10.
12. Children’s Privacy
Our Site and services are intended for business audiences and are not directed at individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can delete it.
13. Third Party Links
Our Site may contain links to third party websites (such as social media platforms, scheduling tools, or partner sites) that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.